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If you need assistance, contact our help desk at or call x3-7328. Note that you will NOT need to use the VPN when testing in this manner. It is highly recommended that, once you have your PC’s name, you test the process by connecting to it remotely from a colleague’s work desktop. When finished, disconnect from the active VPN session.Log off or Disconnect from the office computer to terminate your Remote Desktop connection.Enter your BU login name ( AD\xxxxxxxxxx) and your Kerberos password to access your office Windows computer.Click Always Trust to prevent seeing this warning again for the PC specified.To start a remote session double-click your PC name or Friendly name tile in Desktops.Once done click the Add button to create new connection.Optional – For Friendly Name enter what you want to call the connection.Under User Account leave at default setting “ Ask Me Every Time“.This will be your office computer’s name followed by the port number :513 Remote Access your Mac using Screen Sharing Open the Screen Sharing app Enter the Apple ID (Apple Remote Desktop) of the person whose device you want to. In the Connection Center, click + and then click Desktop to create a new remote connection.On your Mac download and install the Microsoft Remote Desktop client for Macs using the following URL:.Not every question will be answered, we don’t reply to email, and we cannot provide direct troubleshooting advice.

If not, we’re always looking for new problems to solve! Email yours to including screen captures as appropriate and whether you want your full name used. We’ve compiled a list of the questions we get asked most frequently, along with answers and links to columns: read our super FAQ to see if your question is covered.

This Mac 911 article is in response to a question submitted by a Macworld reader. If you don’t see the Mac you want to view in the Sidebar, in the Finder of that computer choose Finder > Preferences and make sure you have “Bonjour computers” checked under “Show these items in the sidebar.” The other Mac will have “Your screen is being observed” or two overlapping rectangles in the system bar to indicate remote sharing. Log in to the Mac using your credentials on the screen that appears.